jeta3's Privacy Policy

1. Introduction & Scope

jeta3 (hereinafter referred to as "we", "our", or "the platform") provides a safe and reliable online gaming service for players in Bangladesh. This privacy policy describes how we collect, process, store, and protect the personal information of our users.

This policy applies to our website jeta3.lat and all related services. When you create an account on our platform, play games, conduct transactions, or contact us in any way, you are covered by this policy.

We firmly believe that user privacy is a fundamental right. jeta3 therefore commits to always maintaining the highest standards in protecting your information. This document is our public declaration of that commitment.

2. Data Collection

We collect only the information that is essential for providing our services. Below is a detailed description of the types of information we collect.

2.1 Information You Provide Directly

When you register on our platform or use our services, you directly provide the following information:

• Full name and date of birth (for age verification — only for users aged 21 and above)
• Email address and password
• Mobile phone number
• Payment information: bKash, Nagad, Rocket, or Upay account number
• Documents required for identity verification (national ID or passport number)
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device type
• Browser information and operating system
• Gaming activity data and logs on the platform
• Transaction history and timestamps
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may sometimes verify information through trusted third-party services. In such cases, only the minimum necessary information is used.

3. Use of Data

We use the collected information for the following legitimate purposes. We never use your information beyond the stated purposes.

4. Data Sharing

jeta3 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We rely on certain trusted third parties to operate our services — such as payment processing (bKash, Nagad, Rocket, Upay), cybersecurity, and technical infrastructure. These parties process information only for specified purposes and are bound to comply with the terms of our privacy policy.

4.2 Legal Requirements

We may disclose information if required to do so by a court order, a lawful request from an investigative authority, or applicable law. In such cases, we will disclose only the information legally required.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. However, even in such circumstances, all the terms of this privacy policy will remain in effect.

4.4 With Your Consent

For any purpose other than those mentioned above, we will always obtain your explicit consent before sharing your information.

5. Cookie Policy

Cookies are small text files stored in your browser that improve the website experience. jeta3 uses the following types of cookies:

5.1 Essential Cookies

These cookies are necessary for the basic functioning of the platform. They are used for managing login sessions, security verification, and technical services. These cookies cannot be rejected because the platform does not work properly without them.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings — such as your language preference. They make your experience easier and more personalized.

5.3 Analytical Cookies

We collect anonymous data about user behavior to evaluate and improve the performance of the platform. This data contains no personal identifiers.

5.4 Cookie Controls

You can delete cookies or refuse to accept new ones at any time by changing your browser settings. Please note, however, that disabling essential cookies may limit some functions of the platform.

6. Data Security

jeta3 has implemented industry-standard technical and organizational measures to protect your personal information. Our security framework operates at the following levels:

• SSL/TLS Encryption: All data transmitted between our platform and your device is protected with advanced encryption technology.
• Secure Servers: All data is stored on access-controlled, firewall-protected servers.
• Access Controls: Only authorized personnel may access personal information, and only as needed for their specific role.
• Payment Security: All financial transactions are conducted through secure channels; we do not store full payment card numbers.
• Regular Security Audits: Our systems undergo regular security reviews and testing.
• Data Backup: Regular secure backups are maintained to ensure continuity of data.

7. Data Retention

We retain your information only for as long as it is necessary or legally required. The key principles of our retention periods are described below:

7.1 Active Accounts

While your account is active, we retain all your information. This is essential for providing services and managing your account.

7.2 After Account Closure

Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and prevent fraud. Once that period has passed, the information is securely deleted or anonymized.

7.3 Transaction Data

Records of financial transactions are retained for a defined period as required by law. This information is kept solely for use in audits or legal proceedings.

8. Your Rights

As a jeta3 user, you have the following rights over your own information. To exercise these rights, contact us at [email protected].

After receiving a request to exercise your rights, we will process it within a reasonable time. However, due to legal obligations, it may not always be possible to fulfill a request in full — in such cases, we will inform you of the reason.

9. Protection of Minors

We do not knowingly collect or store information from any minor. We verify age during the registration process, and registration by anyone under 21 is not permitted.

If it comes to our attention that a minor has mistakenly used our platform and their information has been collected, we will immediately delete that information and permanently close the associated account. Parents and guardians are requested — if you suspect your child has accessed this platform, contact us immediately at [email protected].

For more details on responsible gaming, please visit our Responsible Gaming page.

10. Policy Changes

jeta3 may update this privacy policy from time to time. Amendments may be necessary due to service improvements, changes in law, or technological developments.

10.1 Notice of Changes

For significant changes, we will send a notice to your registered email address and clearly announce it on the platform. For relatively minor changes, the "Last Updated" date on this page will be revised.

10.2 Use After Changes

If you continue using the platform after the updated policy takes effect, you will be considered to have accepted the new policy. If you do not agree with the changes, you may request to close your account.

10.3 Previous Versions

If you need a previous version of this policy, please request it via [email protected].